Student Representatives & Contact Information

Here you can find information about what happens when an issue is reported to us and where it goes next, from the first contact to how it is followed up. We describe the different steps in a calm way, so you can see who is involved and what you can expect along the way. You also find contact details for each programme monitor, so it is easy to see who you can turn to when you have questions or want to share something about your studies. There is also a part for student representatives, with a bit of extra support, examples and tips for how to feel more confident in the role.

Contact information

Explanation of what happens:

If you ever have thoughts or questions about your studies, you are welcome to talk to your student representative or reach out to your programme monitor. They are there to listen, understand what is going on and help find a good way forward, often together with the course responsible.

Sometimes an issue needs a bit more attention. In those cases, it is brought to the Education Committee, where we look at whether it relates to your education or if it belongs under SAMO. Education matters are handled by the monitor or the Head of Education. SAMO matters go to the Vice Head of Education, who is the association’s SAMO, and may be passed on to Umeå Studentkår or the Prefekt. You can always check in with your monitor if you want an update on how things are moving along.

Scroll down to get to know your programme monitor.

What we can help with:
Here are a few examples of things we can support you with:

  • checking in with course responsibles when exam grades are delayed

  • giving guidance when you are unsure about your rights as a student

  • helping you understand who to contact for different study related questions

  • bringing student feedback forward to improve courses for later years

  • supporting you when something in a course or programme does not feel right

  • helping you figure out the next step if you are unsure where to turn